FAQs
What are you doing virtually? Personal training, and we launched a Digital RVC membership. Learn more here – www.RiverValleyClub.com/Digital.
How can I contact RVC during this time? If you have any questions or would like to contact us, you can email us at ContactUs@RiverValleyClub.com. If you’d like to receive a call, please leave your phone number in an email to us.
What are my options if I cannot/do not feel ready to return to the Club?
If you do not feel comfortable returning to the Club then you freeze your membership at a monthly rate of $50, switch your membership to an RVC digital membership for $50/month or cancel your membership. Please note that if you cancel your membership, you will have to pay the $395 sign-up fee when you return.
How do I cancel my membership?
In order to cancel your membership, please fill out the online form at https://rivervalleyclub.com/cancel/. Please note that your membership is not canceled until we notify you that your request has been complete. You can also cancel by sending an email to contactus@rivervalleyclub.com.
Are you accepting new members?
Yeah of course! We are accepting new members! Please email contactus@rivervalleyclub.com for more info or to get started.
Who do I contact if I have questions about my membership status or billing?
Reach our membership team at contactus@rivervalleyclub.com.
Do I have to schedule a reservation to use the Club?
Reservations are now only required for the lap pool, CrossFit classes, and group exercise classes. You can reserve those on the member portal or mobile app or by calling the front desk at (603) 643-7720.
If I am on a waitlist for an event, will I be informed if the space becomes available?
You’ll receive an email if you want to take the open spot. Make sure your email address is on file.
What parts of the Club are open and what parts are closed?
It is best to reach out to our membership desk to get a current list of what is open.
Can I use a studio to workout?
At this time, you can use the group exercise studios for your workouts. Please contact your personal trainer or Front Desk to set something up.
Weekly Reopening Dashboard
- Week of June 21
- Week of June 14
- Week of June 7
- Week of May 31
- Week of May 24
- Week of May 17
- Week of May 10
- Week of May 3
- Week of April 26
- Week of April 19
- Week of April 12
- Week of April 5
- Week of March 29
- Week of March 22
- Week of March 15
- Week of March 8
- Week of March 1
- Week of February 22
- Week of February 15
- Week of February 8
- Week of February 1
- Week of January 25
- Week of January 18
- Week of January 11
- Week of January 4
- Week of December 28
- Week of December 21
- Week of December 14
- Week of December 7
- Week of November 30
- Week of November 23
- Week of November 16
- Week of November 9
- Week of November 2
- Week of October 26
- Week of October 19
- Week of October 12
- Week of October 5
- Week of September 28
- Week of September 21
- Week of September 14
